Shipping & Delivery
Our customers
Our biggest priority is you: the customer. We demand that our store, our checkout, our delivery and all aspects of our customer experience be of the highest possible quality. This means that
The customer always comes first,
We have a secure payment system,
We have a free worldwide shipping policy,
Our support team is ready to answer all your questions.
While we can't guarantee a 100% problem-free experience, we can 100% guarantee that we will always act quickly to resolve any issues in the unlikely event that they occur.
Items are shipped from our warehouses in Germany, Spain, USA and China, depending on your country.
Your order will be delivered within 3 to 7 days depending on your country.
We offer free shipping on all orders over 30 €.
Shipping covers all taxes, duties and customs fees for France, Belgium, Switzerland, USA, Canada and UK.
Orders from other countries may be subject to taxes, import duties or customs fees. Learn more about shipping and returns.
Do you have any questions? Contact us via the "Contact Us" tab on the website or by email at: contact@thermokelvin.com.
We are happy to help you!
Our biggest priority is you: the customer. We demand that our store, our checkout, our delivery and all aspects of our customer experience be of the highest possible quality. This means that
The customer always comes first,
We have a secure payment system,
We have a free worldwide shipping policy,
Our support team is ready to answer all your questions.
While we can't guarantee a 100% problem-free experience, we can 100% guarantee that we will always act quickly to resolve any issues in the unlikely event that they occur.
Items are shipped from our warehouses in Germany, Spain, USA and China, depending on your country.
Your order will be delivered within 3 to 7 days depending on your country.
We offer free shipping on all orders over 30 €.
Shipping covers all taxes, duties and customs fees for France, Belgium, Switzerland, USA, Canada and UK.
Orders from other countries may be subject to taxes, import duties or customs fees. Learn more about shipping and returns.
Do you have any questions? Contact us via the "Contact Us" tab on the website or by email at: contact@thermokelvin.com.
We are happy to help you!
